/* Identity Chat — widget (C2) */

.idc-root {
	--idc-bg: #0f1419;
	--idc-panel: rgba(10, 12, 16, 0.52);
	--idc-border: rgba(255, 255, 255, 0.14);
	--idc-text: #f2f4f7;
	--idc-muted: rgba(242, 244, 247, 0.68);
	--idc-accent: #3d9bfd;
	--idc-online: #22c55e;
	--idc-radius: 16px;
	--idc-shadow: 0 22px 56px rgba(0, 0, 0, 0.45);
	--idc-panel-h: min(32rem, calc(100dvh - 7.5rem));
	font-family: "Segoe UI", ui-sans-serif, system-ui, sans-serif;
	position: fixed !important;
	z-index: 2147483000 !important;
	bottom: 1.25rem !important;
	right: 1.25rem !important;
	left: auto !important;
	display: flex !important;
	flex-direction: column-reverse;
	align-items: flex-end;
	gap: 0.75rem;
	pointer-events: none;
	width: auto !important;
	max-width: calc(100vw - 1.5rem);
}

.idc-root[hidden] {
	display: flex !important;
}

.idc-root.idc-pos-bottom-left {
	left: 1.25rem;
	right: auto;
	align-items: flex-start;
}

.idc-root.idc-pos-bottom-right {
	right: 1.25rem;
	left: auto;
}

.idc-root * {
	box-sizing: border-box;
}

.idc-launcher,
.idc-panel,
.idc-teaser {
	pointer-events: auto;
}

.idc-launcher {
	position: relative;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 3.5rem;
	height: 3.5rem;
	padding: 0;
	border: 1px solid var(--idc-border);
	border-radius: 999px;
	background: var(--idc-panel);
	color: var(--idc-text);
	backdrop-filter: blur(14px);
	-webkit-backdrop-filter: blur(14px);
	box-shadow: var(--idc-shadow);
	cursor: pointer;
	font: inherit;
	transition: transform 0.2s ease, border-color 0.2s ease, box-shadow 0.2s ease;
}

.idc-launcher:hover,
.idc-launcher:focus-visible {
	transform: translateY(-2px);
	border-color: rgba(34, 197, 94, 0.55);
	outline: none;
	box-shadow: 0 16px 36px rgba(0, 0, 0, 0.28);
}

.idc-launcher-icon {
	display: block;
}

.idc-launcher-dot {
	position: absolute;
	top: 0.28rem;
	right: 0.28rem;
	width: 0.62rem;
	height: 0.62rem;
	border-radius: 50%;
	background: var(--idc-online);
	border: 2px solid rgba(15, 20, 25, 0.95);
	box-shadow: 0 0 0 2px rgba(34, 197, 94, 0.35);
	animation: idc-online-pulse 2s ease-in-out infinite;
}

.idc-teaser {
	display: none;
	position: relative;
	max-width: min(18rem, calc(100vw - 5.5rem));
	align-items: center;
	gap: 0;
	/* Slim chip: 13px type, tight leading, minimal inset (room for × only). */
	padding: 0.28rem 1.35rem 0.28rem 0.55rem;
	border: 1px solid var(--idc-border);
	border-radius: 10px 10px 3px 10px;
	background: var(--idc-panel);
	color: var(--idc-text);
	box-shadow: var(--idc-shadow);
	backdrop-filter: blur(14px);
	-webkit-backdrop-filter: blur(14px);
	opacity: 0;
	transform: translateY(6px) scale(0.98);
	transition: opacity 0.28s ease, transform 0.28s ease;
}

/* Pointy corner aims at the launcher for each placement */
.idc-root.idc-pos-bottom-right .idc-teaser,
.idc-root.idc-placement-float.idc-pos-bottom-right .idc-teaser {
	border-radius: 10px 10px 3px 10px;
}

.idc-root.idc-pos-bottom-left .idc-teaser,
.idc-root.idc-placement-float.idc-pos-bottom-left .idc-teaser {
	border-radius: 10px 10px 10px 3px;
}

.idc-root.is-teaser-visible .idc-teaser,
.idc-root.is-teaser-visible .idc-teaser[hidden] {
	display: flex !important;
	opacity: 1;
	transform: translateY(0) scale(1);
}

.idc-root.is-open .idc-teaser {
	display: none !important;
}

.idc-teaser__body {
	appearance: none;
	border: 0;
	background: transparent;
	padding: 0;
	margin: 0;
	color: inherit;
	font: inherit;
	font-size: 13px;
	font-weight: 500;
	line-height: 1.15;
	text-align: left;
	cursor: pointer;
}

.idc-teaser__text {
	display: block;
	line-height: 1.15;
}

.idc-teaser__dismiss {
	position: absolute;
	top: 50%;
	right: 0.1rem;
	transform: translateY(-50%);
	width: 1.15rem;
	height: 1.15rem;
	border: 0;
	border-radius: 999px;
	background: transparent;
	color: var(--idc-muted);
	font-size: 0.95rem;
	line-height: 1;
	cursor: pointer;
	padding: 0;
}

.idc-teaser__dismiss:hover,
.idc-teaser__dismiss:focus-visible {
	color: var(--idc-text);
	outline: none;
}

.idc-header__meta {
	display: flex;
	align-items: center;
	gap: 0.4rem;
	min-width: 0;
}

.idc-header__dot {
	width: 0.42rem;
	height: 0.42rem;
	border-radius: 50%;
	flex-shrink: 0;
	background: var(--idc-online);
	box-shadow: 0 0 0 2px rgba(34, 197, 94, 0.22);
}

.idc-header__status {
	margin: 0;
	font-size: 0.68rem;
	font-weight: 500;
	color: var(--idc-muted);
	white-space: nowrap;
}

@keyframes idc-online-pulse {
	0%,
	100% {
		box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.28);
	}
	50% {
		box-shadow: 0 0 0 5px rgba(34, 197, 94, 0.12);
	}
}

.idc-panel {
	width: min(20.5rem, calc(100vw - 2rem));
	height: var(--idc-panel-h);
	max-height: var(--idc-panel-h);
	display: none;
	flex-direction: column;
	border: 1px solid var(--idc-border);
	border-radius: 16px;
	background: linear-gradient(
		165deg,
		rgba(18, 20, 26, 0.62),
		rgba(8, 10, 14, 0.48)
	);
	backdrop-filter: blur(28px) saturate(1.35);
	-webkit-backdrop-filter: blur(28px) saturate(1.35);
	box-shadow: var(--idc-shadow);
	overflow: hidden;
	opacity: 0;
	transform: translateY(8px) scale(0.98);
	pointer-events: none;
	transition: opacity 0.22s ease, transform 0.22s ease;
	color: var(--idc-text);
}

.idc-placement-dock .idc-launcher,
.idc-placement-header .idc-launcher {
	display: none !important;
}

/* Anchored placements: free coordinates for JS pin-to-icon */
.idc-root.idc-placement-dock,
.idc-root.idc-placement-header {
	bottom: auto !important;
	right: auto !important;
	left: auto !important;
	top: auto !important;
}

/* Dropdown mode (top navbar): stack downward */
.idc-root.idc-open-down,
.idc-root.idc-placement-header {
	flex-direction: column;
	align-items: flex-end;
}

/* Header: pointy top-right toward the navbar icon */
.idc-root.idc-placement-header .idc-teaser {
	border-radius: 10px 3px 10px 10px;
}

/* Dock: above icon, sharp bottom-right sits on the chat button */
.idc-root.idc-placement-dock {
	--idc-panel-h: min(32rem, calc(100dvh - 8.5rem));
	gap: 0.5rem;
}

.idc-root.idc-placement-dock .idc-teaser {
	border-radius: 10px 10px 2px 10px;
	max-width: min(18rem, calc(100vw - 2rem));
}

.idc-root.idc-placement-header {
	--idc-panel-h: min(30rem, calc(100dvh - 6.5rem));
}

.idc-root.idc-placement-header.is-open .idc-panel {
	border-radius: 14px 4px 14px 14px;
}

.idc-root.is-open .idc-panel,
.idc-root.is-open .idc-panel[hidden] {
	display: flex !important;
	opacity: 1 !important;
	transform: translateY(0) scale(1) !important;
	pointer-events: auto !important;
	visibility: visible !important;
}

.idc-header {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 0.5rem;
	padding: 0.35rem 0.55rem 0.35rem 0.65rem;
	min-height: 2rem;
	border-bottom: 1px solid rgba(255, 255, 255, 0.1);
	background: rgba(255, 255, 255, 0.04);
	flex-shrink: 0;
}

.idc-title {
	margin: 0;
	font-size: 0.82rem;
	font-weight: 650;
	color: var(--idc-text);
	line-height: 1.2;
}

.idc-header__actions {
	display: inline-flex;
	align-items: center;
	gap: 0.2rem;
	flex-shrink: 0;
}

.idc-end {
	appearance: none;
	border: 0;
	background: transparent;
	color: var(--idc-muted);
	font: inherit;
	font-size: 0.68rem;
	font-weight: 600;
	letter-spacing: 0.02em;
	line-height: 1;
	cursor: pointer;
	padding: 0.25rem 0.4rem;
	border-radius: 6px;
}

.idc-end:hover,
.idc-end:focus-visible {
	color: var(--idc-text);
	background: rgba(255, 255, 255, 0.08);
	outline: none;
}

.idc-close {
	appearance: none;
	border: 0;
	background: transparent;
	color: var(--idc-muted);
	font-size: 1.05rem;
	line-height: 1;
	cursor: pointer;
	padding: 0.1rem 0.3rem;
}

.idc-close:hover,
.idc-close:focus-visible {
	color: var(--idc-text);
	outline: none;
}

.idc-body {
	padding: 0.7rem 0.75rem;
	overflow: auto;
	flex: 1;
	display: flex;
	flex-direction: column;
	gap: 0.55rem;
	scroll-behavior: smooth;
}

.idc-bubble {
	max-width: 92%;
	padding: 0.5rem 0.7rem;
	border-radius: 11px;
	font-size: 0.86rem;
	line-height: 1.4;
	color: var(--idc-text);
}

.idc-bubble--bot {
	align-self: flex-start;
	background: rgba(255, 255, 255, 0.1);
	border: 1px solid rgba(255, 255, 255, 0.12);
	backdrop-filter: blur(10px);
	-webkit-backdrop-filter: blur(10px);
}

.idc-bubble--user {
	align-self: flex-end;
	background: rgba(61, 155, 253, 0.28);
	border: 1px solid rgba(61, 155, 253, 0.4);
	backdrop-filter: blur(10px);
	-webkit-backdrop-filter: blur(10px);
}

.idc-bubble--agent {
	align-self: flex-start;
	background: rgba(245, 196, 88, 0.2);
	border: 1px solid rgba(245, 196, 88, 0.42);
	backdrop-filter: blur(10px);
	-webkit-backdrop-filter: blur(10px);
}

.idc-agent-tag {
	display: inline-block;
	font-size: 0.68rem;
	font-weight: 700;
	letter-spacing: 0.04em;
	text-transform: uppercase;
	color: #f5c458;
	margin-right: 0.25rem;
}

.idc-error {
	margin: 0;
	font-size: 0.8rem;
	color: #ff8e8e;
}

.idc-teaser__label {
	display: block;
	font-size: 10px;
	font-weight: 700;
	letter-spacing: 0.03em;
	text-transform: uppercase;
	color: var(--idc-online);
	margin-bottom: 0.05rem;
	line-height: 1.1;
}

.idc-root.is-teaser-notify .idc-teaser {
	border-color: rgba(34, 197, 94, 0.35);
}

/* Dock / header launchers (Identity chrome) */
.idc-dock-launcher,
.idc-header-launcher {
	position: relative;
}

.idc-dock-launcher .idc-launcher-icon,
.idc-dock-launcher__icon svg,
.idc-header-launcher .idc-launcher-icon,
.idc-header-launcher .idc-dock-launcher__icon svg {
	width: 1.1rem;
	height: 1.1rem;
	display: block;
}

.idc-header-launcher {
	appearance: none;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 2.25rem;
	height: 2.25rem;
	padding: 0;
	border: 1px solid rgba(0, 0, 0, 0.08);
	border-radius: 999px;
	background: rgba(255, 255, 255, 0.72);
	color: inherit;
	cursor: pointer;
	box-shadow: 0 4px 14px rgba(0, 0, 0, 0.06);
}

.idc-header-launcher:hover,
.idc-header-launcher:focus-visible {
	outline: none;
	border-color: rgba(34, 197, 94, 0.45);
}

.idc-dock-launcher__dot {
	position: absolute;
	top: 0.2rem;
	right: 0.2rem;
	width: 0.4rem;
	height: 0.4rem;
	border-radius: 50%;
	background: var(--idc-online, #22c55e);
	box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.9);
}

.idc-dock-launcher.has-unread::after,
.idc-header-launcher.has-unread::after {
	content: "";
	position: absolute;
	top: 0.15rem;
	right: 0.15rem;
	width: 0.45rem;
	height: 0.45rem;
	border-radius: 50%;
	background: #ff3b30;
	box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.95);
}

.idc-human-bar {
	padding: 0.65rem 0.75rem;
	border-top: 1px solid var(--idc-border);
	background: rgba(61, 155, 253, 0.08);
}

.idc-human-bar.is-active {
	background: rgba(245, 196, 88, 0.1);
}

.idc-human-cta {
	margin: 0 0 0.5rem;
	font-size: 0.8rem;
	line-height: 1.35;
	color: var(--idc-muted);
}

.idc-human-status {
	display: block;
	font-size: 0.8rem;
	font-weight: 600;
	color: #f5c458;
	margin-bottom: 0.4rem;
}

.idc-human-actions {
	display: flex;
	flex-wrap: wrap;
	gap: 0.4rem;
}

.idc-human-btn {
	appearance: none;
	border: 1px solid var(--idc-border);
	border-radius: 8px;
	background: rgba(255, 255, 255, 0.04);
	color: var(--idc-text);
	font: inherit;
	font-size: 0.78rem;
	font-weight: 600;
	padding: 0.35rem 0.6rem;
	cursor: pointer;
}

.idc-human-btn--primary {
	background: var(--idc-accent);
	border-color: transparent;
	color: #fff;
}

.idc-human-btn--link {
	border: 0;
	background: transparent;
	color: var(--idc-muted);
	font-weight: 500;
	font-size: 0.72rem;
	text-decoration: underline;
	text-underline-offset: 0.12em;
	padding: 0.15rem 0.1rem;
}

.idc-human-bar.is-soft {
	padding-block: 0.25rem;
	justify-content: flex-end;
}

.idc-human-btn:hover,
.idc-human-btn:focus-visible {
	outline: none;
	border-color: rgba(61, 155, 253, 0.55);
}

.idc-human-btn--link:hover,
.idc-human-btn--link:focus-visible {
	color: var(--idc-text);
	border-color: transparent;
}

.idc-typing {
	display: none;
	align-items: center;
	gap: 0.45rem;
	padding: 0.35rem 0.85rem 0.55rem;
	color: var(--idc-muted);
	font-size: 0.75rem;
	flex-shrink: 0;
}

.idc-root.is-open .idc-typing.is-on,
.idc-typing.is-on {
	display: flex;
}

.idc-typing__dots {
	display: inline-flex;
	align-items: center;
	gap: 0.18rem;
}

.idc-typing__dots i {
	width: 0.28rem;
	height: 0.28rem;
	border-radius: 50%;
	background: currentColor;
	opacity: 0.45;
	animation: idc-typing-dot 1.2s ease-in-out infinite;
}

.idc-typing__dots i:nth-child(2) {
	animation-delay: 0.15s;
}

.idc-typing__dots i:nth-child(3) {
	animation-delay: 0.3s;
}

@keyframes idc-typing-dot {
	0%,
	80%,
	100% {
		opacity: 0.3;
		transform: translateY(0);
	}
	40% {
		opacity: 1;
		transform: translateY(-2px);
	}
}

.idc-fields {
	display: flex;
	flex-direction: column;
	gap: 0.45rem;
	padding: 0.55rem 0.65rem 0.6rem;
	border-top: 1px solid rgba(255, 255, 255, 0.1);
	background: rgba(0, 0, 0, 0.34);
	flex-shrink: 0;
}

.idc-fields[hidden] {
	display: none !important;
}

.idc-fields__intro {
	margin: 0;
	font-size: 0.72rem;
	line-height: 1.35;
	color: rgba(242, 244, 247, 0.72);
}

.idc-fields__list {
	display: flex;
	flex-direction: column;
	gap: 0.4rem;
}

.idc-fields__row {
	display: flex;
	flex-direction: column;
	gap: 0.2rem;
	margin: 0;
}

.idc-fields__label {
	font-size: 0.68rem;
	font-weight: 650;
	letter-spacing: 0.02em;
	color: rgba(242, 244, 247, 0.78);
}

.idc-fields__row input,
.idc-fields__row textarea {
	width: 100%;
	border: 1px solid rgba(255, 255, 255, 0.14);
	border-radius: 8px;
	background: rgba(255, 255, 255, 0.08);
	color: var(--idc-text);
	padding: 0.35rem 0.55rem;
	font: inherit;
	font-size: 0.82rem;
	line-height: 1.25;
	resize: vertical;
}

.idc-fields__row input:focus-visible,
.idc-fields__row textarea:focus-visible {
	outline: 2px solid rgba(61, 155, 253, 0.45);
	outline-offset: 1px;
}

.idc-fields__row input.is-invalid,
.idc-fields__row textarea.is-invalid {
	border-color: rgba(255, 120, 120, 0.75);
}

.idc-fields__error {
	font-size: 0.68rem;
	line-height: 1.25;
	color: #ff8e8e;
}

.idc-root .idc-fields__submit {
	align-self: stretch;
	border: 0;
	border-radius: 8px;
	background: var(--idc-accent, #3d9bfd);
	color: #fff;
	font: inherit;
	font-weight: 650;
	font-size: 0.8rem;
	height: 2.05rem;
	cursor: pointer;
	-webkit-appearance: none;
	appearance: none;
}

.idc-root .idc-fields__submit:disabled {
	opacity: 0.45;
	cursor: not-allowed;
}

.idc-composer {
	display: flex;
	align-items: center;
	gap: 0.4rem;
	padding: 0.45rem 0.55rem;
	border-top: 1px solid rgba(255, 255, 255, 0.1);
	background: rgba(0, 0, 0, 0.28);
	flex-shrink: 0;
}

.idc-composer[hidden] {
	display: none !important;
}

.idc-composer input {
	flex: 1;
	min-width: 0;
	height: 2rem;
	border: 1px solid rgba(255, 255, 255, 0.14);
	border-radius: 8px;
	background: rgba(255, 255, 255, 0.08);
	color: var(--idc-text);
	padding: 0.28rem 0.55rem;
	font: inherit;
	font-size: 0.82rem;
	line-height: 1.2;
}

.idc-composer input::placeholder {
	color: rgba(242, 244, 247, 0.45);
}

.idc-composer input:focus-visible {
	outline: 2px solid rgba(61, 155, 253, 0.45);
	outline-offset: 1px;
}

.idc-composer button {
	border: 0;
	border-radius: 8px;
	background: var(--idc-accent);
	color: #061018;
	font: inherit;
	font-weight: 650;
	font-size: 0.78rem;
	height: 2rem;
	padding: 0 0.7rem;
	cursor: pointer;
	line-height: 1;
}

.idc-composer button:disabled {
	opacity: 0.45;
	cursor: not-allowed;
}

.screen-reader-text {
	position: absolute !important;
	width: 1px;
	height: 1px;
	padding: 0;
	margin: -1px;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	white-space: nowrap;
	border: 0;
}

@media (prefers-reduced-motion: reduce) {
	.idc-launcher,
	.idc-panel,
	.idc-teaser {
		transition: none;
	}

	.idc-launcher-dot {
		animation: none;
	}
}